Refund Policy

Try before you buy

We offer a free trial so you can test the service on your own device before paying.

When you can get a refund

• The service does not work on your device and our support team could not fix it
• You were charged twice for the same order

When refunds are not possible

• After a large part of the plan has been used
• If the account was shared or used against our terms
• For problems caused by your internet connection or device

How to ask

Contact support with your order reference and a short description of the problem. We reply to every request.