{"id":132,"date":"2026-11-12T19:10:34","date_gmt":"2026-11-12T19:10:34","guid":{"rendered":"https:\/\/demo.iptvwebsitetemplates.com\/vista\/faq\/"},"modified":"2026-11-12T19:10:35","modified_gmt":"2026-11-12T19:10:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/demo.iptvwebsitetemplates.com\/vista\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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Home<\/a> \/ FAQ<\/p>\n\n\n

How can we help?<\/mark><\/h1>\n\n\n

Search the answers or pick a topic. Still stuck? We reply on WhatsApp in minutes.<\/p>\n\n<\/div>\n\n<\/section>\n\n\n

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Plans<\/h2>\n\n\n
What does \u201cscreens\u201d mean?<\/summary>\n

The number of devices you can watch on at the same time. Each screen gets its own login.<\/p>\n\n<\/details>\n\n\n

Do I need a contract?<\/summary>\n

No. Plans are prepaid for 1, 3, 6 or 12 months. Renew when you want.<\/p>\n\n<\/details>\n\n\n

Can I add a screen later?<\/summary>\n

Yes. Message us and we\u2019ll add a screen or upgrade your plan.<\/p>\n\n<\/details>\n\n<\/div>\n\n\n

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Devices<\/h2>\n\n\n
Which devices are supported?<\/summary>\n

Smart TVs, Fire TV Stick, Android boxes, phones, tablets, iPhone, iPad, Apple TV, MAG boxes and computers.<\/p>\n\n<\/details>\n\n\n

Can I use one login on two devices?<\/summary>\n

No. One login works on one device. For two screens, choose a 2-screen plan \u2014 you get two logins.<\/p>\n\n<\/details>\n\n\n

Which app should I use on a Firestick?<\/summary>\n

IPTV Smarters Pro or TiviMate. The setup guide walks you through it.<\/p>\n\n<\/details>\n\n<\/div>\n\n\n

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Setup<\/h2>\n\n\n
How long does setup take?<\/summary>\n

Most people are watching in under ten minutes. We help for free if you get stuck.<\/p>\n\n<\/details>\n\n\n

What internet speed do I need?<\/summary>\n

About 10 Mbps for HD, 16 Mbps for Full HD and 25 Mbps for 4K.<\/p>\n\n<\/details>\n\n<\/div>\n\n\n

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Payments<\/h2>\n\n\n
How do I pay?<\/summary>\n

The available payment methods are shown at checkout. Your login is sent once payment is confirmed.<\/p>\n\n<\/details>\n\n\n

How fast is activation?<\/summary>\n

Usually within minutes, by email and WhatsApp.<\/p>\n\n<\/details>\n\n\n

What is your refund policy?<\/summary>\n

If the service doesn\u2019t work on your device and we can\u2019t fix it, you get a refund.<\/p>\n\n<\/details>\n\n<\/div>\n\n\n

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Trial<\/h2>\n\n\n
Is there a free trial?<\/summary>\n

Yes, for up to 24 hours depending on daily availability. One per household.<\/p>\n\n<\/details>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"

Home \/ FAQ How can we help? Search the answers or pick a topic. Still stuck? We reply on WhatsApp in minutes. Plans Devices Setup Payments Trial<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-wide","meta":{"footnotes":""},"class_list":["post-132","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo.iptvwebsitetemplates.com\/vista\/wp-json\/wp\/v2\/pages\/132","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.iptvwebsitetemplates.com\/vista\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.iptvwebsitetemplates.com\/vista\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.iptvwebsitetemplates.com\/vista\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.iptvwebsitetemplates.com\/vista\/wp-json\/wp\/v2\/comments?post=132"}],"version-history":[{"count":1,"href":"https:\/\/demo.iptvwebsitetemplates.com\/vista\/wp-json\/wp\/v2\/pages\/132\/revisions"}],"predecessor-version":[{"id":147,"href":"https:\/\/demo.iptvwebsitetemplates.com\/vista\/wp-json\/wp\/v2\/pages\/132\/revisions\/147"}],"wp:attachment":[{"href":"https:\/\/demo.iptvwebsitetemplates.com\/vista\/wp-json\/wp\/v2\/media?parent=132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}