{"id":155,"date":"2026-11-12T11:38:23","date_gmt":"2026-11-12T11:38:23","guid":{"rendered":"https:\/\/demo.iptvwebsitetemplates.com\/pulse\/faq\/"},"modified":"2026-11-12T11:38:24","modified_gmt":"2026-11-12T11:38:24","slug":"faq","status":"publish","type":"page","link":"https:\/\/demo.iptvwebsitetemplates.com\/pulse\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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Home<\/a> \/ FAQ<\/p>\n\n\n

Help<\/p>\n\n\n

Frequently asked questions<\/h1>\n\n\n

Quick answers about plans, devices, setup and payments.<\/p>\n\n<\/div>\n\n<\/section>\n\n\n

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All questions<\/p>\n\n\n

Everything you need to know<\/h2>\n\n<\/div>\n\n\n
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How fast is activation?<\/summary>\n

Usually within minutes. Your login details arrive by email (and WhatsApp if you leave a number) as soon as your order is confirmed.<\/p>\n\n<\/details>\n\n\n

Which devices are supported?<\/summary>\n

Smart TVs (Samsung, LG), Fire TV Stick, Android boxes, phones and tablets, iPhone and iPad, Apple TV, MAG boxes, Nvidia Shield, Xbox and computers.<\/p>\n\n<\/details>\n\n\n

Can I watch on more than one TV?<\/summary>\n

Yes. Choose 2, 3, 4 or 5 devices when you order. Every device gets its own separate login, and one login works on one device.<\/p>\n\n<\/details>\n\n\n

Which app should I use?<\/summary>\n

IPTV Smarters Pro, TiviMate, IBO Player Pro and XCIPTV all work well. Our setup guide shows the best app for each device.<\/p>\n\n<\/details>\n\n\n

Is there a free trial?<\/summary>\n

Yes. Request a free trial and test the channels, movies and picture quality on your own device before you buy.<\/p>\n\n<\/details>\n\n\n

How do I pay?<\/summary>\n

Choose a plan, place your order and pay with one of the methods shown at checkout. Your login is sent as soon as payment is confirmed.<\/p>\n\n<\/details>\n\n\n

Do I need a contract?<\/summary>\n

No. Plans are prepaid for 1, 3, 6 or 12 months. Renew when you want.<\/p>\n\n<\/details>\n\n\n

What internet speed do I need?<\/summary>\n

Around 10 Mbps for HD, 20 Mbps for FHD and 30 Mbps or more for 4K. A wired connection or 5 GHz Wi-Fi works best.<\/p>\n\n<\/details>\n\n\n

Can I use one login on two devices?<\/summary>\n

No. Each login works on one device. If you watch on two screens, choose a 2-device plan \u2014 you get two separate logins.<\/p>\n\n<\/details>\n\n\n

Does it include a TV guide?<\/summary>\n

Yes, most channels have a full TV guide (EPG) inside apps that support it.<\/p>\n\n<\/details>\n\n\n

What if a channel stops working?<\/summary>\n

Message support with the channel name. Most issues are fixed quickly, and we keep backup streams for popular channels.<\/p>\n\n<\/details>\n\n\n

How do I renew?<\/summary>\n

Order the same plan again before it ends and mention your username in the notes. Your time is added to your current line.<\/p>\n\n<\/details>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"

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