Try before you buy
We offer a free trial so you can test the service on your own device before paying.
When you can get a refund
- The service does not work on your device and our support team could not fix it
- You were charged twice for the same order
When refunds are not possible
- After a large part of the pass has been used
- If the account was shared or used against our terms
- For problems caused by your internet connection or device
How to ask
Contact support with your order reference and a short description of the problem. We reply to every request.